Quick Videos in Make Work Great
For Your Reference... Or to Share
Each chapter in Make Work Great makes reference to at
least one quick video clip. In these short segments, author Ed
Muzio explains a key idea or topic at a whiteboard, in four minutes
or less. Use the links below to expand on what you've read,
preview the contents of the book, or share key ideas with colleagues
and friends!
Chapter 1
“Burn Your Org Chart" -- how the onset of the information age has
changed the structure of the workplace
Chapter 2
“Say No Without Saying No" -- how to construct and use a “verbalized
summary output (or objective)” list as a statement of your workplace
purpose
“Six Hidden Factors of Motivation” -- six factors that often
incentivize us at work
Chapter 3
”Smart Managers Read Behavior” -- how to define the pace and content
of your approach to another person (whether or not you are a manager)
Chapter 4
“Encouraging Excellent Performance” -- how to encourage someone to
replicate a positive behavior
“Changing Behavior” -- how to advise someone regarding a gap in
skills or performance
Chapter 5
“Manage the People Managing You” -- how to use the ICE model
(identify, connect, explain) with your role set
Chapter 6
“Disagree, Don’t Argue” -- how to use the five building blocks of
reality to improve your communications
Chapter 7
“Improving Output” -- how to advise others using the six forms of
overtness about task
Chapter 8
“Meeting Types -- Information vs. Solution” -- how to recognize and
utilize the two types of meetings
“Turbo-Charge Your Meetings” -- how to add expected outcomes to your
meeting plans
“Group Decision Making that Works” -- how to define the process for
agreement in a group setting
”Solve it Once” -- how to solve a problem in a solution-oriented
meeting
Chapter 9
“Stop the Drama and Do the Work” -- how to recognize and avoid the
three roles of the drama triangle
(Want more drama avoidance? Request an
excerpt of Make Work Great and receive "Avoiding Drama
at Work" as a bonus.)
 For more videos,
visit
our Management & Culture Performance Booster video collection.
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